GDPR

European Union’s General Data Protection Regulation (GDPR), lays down guidelines for protecting basic data privacy rights of individuals during the modern age of digital data. It came into effect from May 25, 2018 and has introduced consistency in data privacy laws thereby ring fencing how an individual’s personal data gets collected and processed.

CCPA

The California Consumer Privacy Act (CCPA), is considered to be the most comprehensive privacy law in the United States of America and came into effect from January 1, 2020. It shares similarities to GDPR empowering control to individuals over their own data and lays down similar rights regarding data management.

 

Speak Opinion’s commitment to its Customers & Panellists

Speak Opinion has always been deeply committed towards protection of its customer & panel’s personal data. They have complete control over how their data is collected and used.

The company has always been practicing robust adherence to guidelines laid down by acts & regulations introduced before the GDPR and CCPA.

Speak Opinion does not sell any personal information of its customers & panel. Appropriate measures are taken to ensure information collected is stored in accordance to requisite security protocols including and not limited to encryptions. Anonymity is ensured wherever required and the privacy policy includes

• Method of ensuring a verifiable customer request for access, change or deletion of personal data
• Methods for submitting such requests
• Who the privacy law applies to?

 

Personal information comprises of and is not restricted to following

• Information relating to a living individual who can be identified from that data
  • May include expressions of opinion
  • Held in manual or electronic systems
• Geolocation Data such as IP addresses
• Automated personal data and data held in manual systems
• Key-coded (pseudonymized) personal data
• Internet of Things information
• Professional or employment information, and other information

 

Speak Opinion’s customers & panellists can disclose their personal information with

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure (“right to be forgotten”)
• The right to restrict processing
• The right to data portability
• The right to object
• Rights on automated decision making & profiling

 

Lawful processing of information

Speak Opinion takes every possible measure to secure the personal information collected and ensures lawful processing of the same within the guardrails of the GDPR and CCPA. Lawful processing of information would encompass 

• Explicit consent of the customer
• Necessary for the performance of a contract
• Necessary for legal or judicial reasons
• Necessary to protect the data subject’s best interests
• Necessary to perform a task carried out in the public interest
• Necessary for legitimate interests